Refund policy
Return & Refund Policy
We offer a 7-day return policy, which means you have 7 days after receiving your order to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unused, unworn, with tags (if applicable), and in its original packaging. You will also need proof of purchase or receipt.
How to Start a Return
To start a return, please contact us at asharahmed620@gmail.com or WhatsApp us at 03453325346 with your order details.
If your return request is approved, we will provide instructions on how and where to send your item.
Please note: items sent back without prior approval will not be accepted.
Damaged or Wrong Items
Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately so we can review the issue and resolve it as quickly as possible.
Exchanges
The fastest way to get the correct item is to request a return for the original product and place a new order once the return is approved.
Refunds
Once we receive and inspect your return, we will notify you about the approval status.
If approved, your refund will be processed to your original payment method within 10 business days.
Please note that it may take additional time for your bank or payment provider to reflect the refund.
If more than 15 business days have passed after approval, please contact us at asharahmed620@gmail.com or WhatsApp us.
⚠️ Important Notes
- Items must be unused and in original condition
- Sale items and gift cards are non-refundable
- Returns without prior approval will not be accepted